Privacy Policy

Privacy Policy

Table of Contents

  • When Does This Privacy Policy Apply?
  • Who Uses Your Data?
  • Whose Data Do We Use?
  • How Do We Obtain Your Data?
  • What Data Do We Use?
  • For What Purpose Do We Use Your Data?
  • How Long Do We Keep Your Data?
  • With Whom Do We Share Your Data?
  • Where Do We Store Your Data?
  • How Secure Is Your Data With Us?
  • What Can You Ask From Us?
  • What Rules Apply to This Privacy Policy?
  • What Cookies Do We Use?
  • What Do We Do with Data from Minors?
  • Do You Have a Question About This Privacy Policy?

When Does This Privacy Policy Apply?

This privacy policy applies to all personal data that we process and to all domains related to us. This concerns the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data includes all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. For more information about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Who Uses My Data?

Camila is responsible for the website www.camila-london.com and is this the responsible organization for the use of your personal data as described in this privacy policy. The complete details are:

Whose Data Do We Use?

We process the personal data of anyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.

How Do We Obtain Your Data?

We receive data directly from you when you:

  • Visit our website
  • Create an account
  • Fill in data on our website
  • Contact us via email, phone, or other means

What Data Do We Use?

We use the following data:

  • Name
  • Home or business address
  • Delivery address
  • Email address
  • Phone number
  • Payment details

For What Purpose Do We Use Your Data?

We use your personal data only for the purpose for which we are allowed to use it:

  • You have given us your consent to use your personal data
  • We use your data because we want to provide you with the best service as a customer, and we cannot do that without this information

How Long Do We Keep Your Data?

We keep your personal data as long as we are legally required to do so and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we keep your data according to the legal retention period of seven years. After that, we keep your data only for statistical purposes and to handle any complaints or legal matters. For more specific information on how long we keep certain data, please contact us.

With Whom Do We Share Your Data?

Your personal data is used only for the purpose of ordering the product. We do this because we are a dropshipping company.

Where Do We Store Your Data?

We process your data within and outside the European Economic Area (EEA). However, we store your data within the EEA. If you have any questions about this, please feel free to contact us.

How Secure Is Your Data With Us?

We have taken many measures to secure your data both organizationally and technically as well as possible. We have secured our systems and various communication methods to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is used only by people who have received permission from us. If you have questions about the specific way we secure your data, please contact us.

What Can You Ask From Us?

Because we use your personal data, you have several rights. We list these rights below for you.

Right to Information: We must explain clearly and transparently what we do with your data and what control you have over it. Therefore, we explain in detail in this privacy policy which data we collect from you and how we handle your data.

Right of Access: You may always ask us to view your data that we have collected about you.

Right to Rectification: You may ask us to correct your data if it is incorrect or incomplete.

Right to Object: You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate to us that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

Right to Data Portability: If you are a customer with us or have given us permission to use your data, you may ask us to send you the digital data we have collected about you. This way, you can transfer that data to another organization if you wish.

Right to Restriction: You may ask us to restrict the use of your data. This means that in certain cases we may only store your data but not use it.

Right to Be Forgotten: You may ask us to delete all the data we have collected about you. We will then delete all data that can be traced back to you. In some cases, we cannot or are not allowed to delete your data. For example, we must keep some data for 7 years for the tax authorities.

Right to File a Complaint: You may file a complaint about the way we handle your data. If you have a complaint, we would like to resolve it for you. Please contact us for this. You may also file your complaint with the Dutch Data Protection Authority. We hope it does not come to this, but in the worst case, you can also go to court. 

How Do I Submit a Request or Complaint?

Send your request or complaint to us via info@camila-london.com. We will process your request or complaint within 30 days. If there are multiple requests or complaints or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days. We may ask you to identify yourself. In that case, we will request your details to ensure that you are the correct person whose personal data is involved.

What Rules Apply to This Privacy Policy?

Our privacy policy must comply with various conditions. These conditions are mainly found in the General Data Protection Regulation (GDPR). Additionally, the general rules that apply under Dutch law are applicable to our privacy policy.

What Cookies Do We Use?

You can indicate which data we are allowed to use. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically for you, making it easier and more personalized to use. We do this using cookies. A cookie is a small text file that is placed on your hardware during your visit to our website. We use the following types of cookies on our website:

  • Functional cookies, such as session and login cookies to track session and login information

What Do We Do with Data from Minors?

We do not specifically target minors with our website or organization. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor visiting our website or webshop, we assume that you have received this permission before your visit.

Do You Have a Question About This Privacy Policy?

Do you have a question about our privacy policy? Please feel free to contact us by sending an email to info@camila-london.com. We are happy to assist you.